Frequently Asked Questions
How long does delivery take?
All orders are carefully prepared and dispatched within 2–3 working days.
Delivery is available within Egypt only.
What delivery methods do you offer?
We currently offer one standard delivery method for all orders.
Will I receive order updates?
Yes. Once your order is confirmed, you’ll receive:
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📩 Email confirmation
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💬 Order updates via WhatsApp, including delivery status
How can I track my order?
Order tracking is provided via WhatsApp only.
Our team will keep you updated every step of the way until your order is delivered.
Can I customise my print?
Absolutely! All our products are fully customisable.
You can add names, dates, photos, or any personal details directly while placing your order on the website.
What print sizes are available?
We offer the following print sizes:
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20 × 30 cm
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30 × 40 cm
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40 × 50 cm
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50 × 60 cm
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50 × 70 cm
Do you offer framed prints?
Yes. You can choose between:
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Print only
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Print with frame
What frame colors are available?
Frame colors include:
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White
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Black
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Wood
How are orders packaged?
All orders are carefully gift-wrapped, making them perfect for special occasions.
Do you include invoices or prices in the package?
No. We don’t include invoices or pricing inside the package, making it ideal for gifts.
Can I send my order directly to the recipient?
Yes, you can ship directly to the recipient’s address.
You can also add a gift message at no extra cost.